Support and Maintenance

Agiline offers a unique model for support and maintenance services designed to offer our clients the greatest flexibility and value. The Agiline support team has the tools and skills to provide regularly scheduled maintenance for those mundane but important tasks that so often get forgotten until the server begins having problems. Let our support team act as an extension to your IT department and address those special user requests or pesky configurations your IT team may not have time or experience to complete.

The support team offers level 1, 2 and 3 support with easy access through our toll-free service number, online ticket management system, or our unique SharePoint ticket management portal.

In addition to responsive maintenance and support, Agiline also extends to clients on maintenance programs exceptional discounts up to 40% off on consultant fees for newly scoped projects.

Support and maintenance services are available for:

  • Microsoft SQL Server
  • Microsoft SharePoint
  • Custom / “home grown” Applications